Guest Consultant Vanderbilt

Guest Consultant

Part Time • Vanderbilt
Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Dental insurance
  • Flexible schedule
  • Free food & snacks
  • Health insurance
  • Training & development
  • Vision insurance
 Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest. 

Benefits/Perks 
·         Flexible Scheduling 
·         Growth Opportunities 
·         Paid Training 
·         Digital Workspace 
·         Stunning Retreats 
·         Massage Heights Family Fund 
·         Employee Discounts 
·         Competitive pay with commission and bonus opportunities 

Schedule/Expected work hours 
·         6–8-hour shifts 
·         Full and part-time positions available 
·         Required 1 weekend shift 
·         Days and evening shifts available 
 
Responsibilities 
·         Educate guests confidently and effectively about services and products 
·         Achieve monthly sales targets through membership and gift card sales 
·         Provide exceptional service by listening, communicating, and responding to guest’s needs 
·         Excellent phone etiquette with an upbeat tone and strong articulation 
·         Promote the therapeutic/wellness benefits of massage therapy and skin therapy 
·         Develop and maintain positive relationships with members of the team and guests 
 
Qualifications 
·         Exceptional guest service and communication abilities 
·         Previous experience in sales, retail, or guest services is required 
·         Proficient with basic computer software and quick to learn new systems 
·         Fast learner with a positive and energetic demeanor 
·         Strong critical thinking skills, especially in resolving customer conflicts 
·         Passionate about interacting with people and consistently delivering outstanding service 
·         Thrives in collaborative team settings 
 
Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners.  Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services. 
 
Company Values 
·         Loyal 
·         Authentic 
·         Passionate 
·         Diligent 




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Be Part of an Elevated Experience at Your Retreat

 
Personal & Career Development
Guided learning pathway through Massage Heights University
Flexible Schedules
Supports work-life balance
Professional & Safe Environment
Committed to making safety for Therapist and Guest a priority. *Member of the National Association of Spa Franchisees*
Employee Discounts
Products and services
Massage Heights Family Fund
A program that supports team members during times of hardship
Stunning Retreats
Spa-like atmosphere and treatment rooms filled with high-quality products, equipment, and upscale linens.